Contact
Contact RankFortune
Email support@rankfortune.com for anything to do with a scan, a report or a purchase. RankFortune is a small tool and answers by email; there is no phone line or ticket portal.
Report delivery
If a purchased report has not arrived, include the email address used at checkout and the scanned URL.
Checkout and payments
Payments are processed by Dodo Payments. Include your payment reference so the transaction can be located.
Privacy and data requests
Questions about audit inputs or usage events are answered from the privacy page.
Scan behaviour and feedback
Unexpected result, missing check or feature suggestion: name the URL, the date and the rule version shown in the report.
Before writing, the methodology explains what the scan can and cannot establish, and the sample report shows the format a full report uses.